Webinars & Tutorials

Every team runs the risk of being affected by conflict. This five step strategy explains how an independent mediator can resolve otherwise terminal conflicts in five distinct steps. This is a valuable core skill and essential for teams and leaders.

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

How to align the various goals that direct and motivate teams, from individual goals, to team goals and corporate goals. Aligned goals are the key to empowering teams. 

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

How to use questions as a powerful technique for showing empathy and building trust. It is one of the greatest tools to developing emotional intelligence. A very useful technique that builds relationships.

Available as a Webinar, Tutorial, or part of the Influence and Empathy Workshop

This webinar explains the various techniques for making better and more consistent decisions.  The techniques include evaluating probability and the use of the Bayesian logic. The webinar also explains how well-designed processes can reduce the need for recurring and predictable decisions. The effect of our cognitive biases is also examined and strategies for compensating for them.

Available as a Webinar, Tutorial, or part of the Self-Management Workshop

How to show an interest in another person and demonstrate an understanding of their wants and needs can be used as a powerful technique in building influence.

Available as a Webinar, Tutorial, or part of the Influence and Empathy Workshop

The Webinar explains why having influence is a cornerstone of enabling teams to cooperate and collaborate. It includes five successful techniques for gaining influence with another person whether as a Leader or Team worker, negotiator or buyer.

Available as a Webinar, Tutorial, or part of the Influence and Empathy Workshop

This webinar explores the various kinds of social proof and their uses. It also explains how social proof is a very successful technique for establishing affinity and trust and why these attributes are important in the workplace.

Available as a Webinar, Tutorial, or part of the Influence and Empathy Workshop

This webinar shows how to the overcome decision inertia that is a barrier to reaching an agreement when all parties have achieved a consensus about wants and needs. A comprehensive example of using affirmations is explained. This is an essential technique for anyone who has to sell or negotiate.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

This webinar examines how cognitive bias affects the judgement and decisions of ourselves and other people. Some techniques for correcting our bias are explained together with how we can use the bias of others to our advantage.

Available as a Webinar, Tutorial, or part of the Self-Management Workshop

This webinar examines how cognitive bias affects the judgement and decisions of ourselves and other people. Some techniques for correcting our bias are explained together with how we can use the bias of others to our advantage.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

This Webinar explains Forer Statements, a little known but highly effective technique, that can be used to encourage others to engage with you in the belief that you understand and empathise with their needs. This is a very powerful method to communicate with any specified group of people.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

This webinar explains how to focus the attention of other people’s minds on the benefits arising from taking specific actions, together with the necessity of the action itself. This webinar explains how to use the technique of presuppositions, and related speech patterns, to make compelling arguments.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

This webinar explains how to disagree with another person without stress or causing conflict. This is a vital skill in organisations that require people to express different opinions and then promote and defend them in open discussion.

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

This webinar explains how to gain the approval of others when presenting an idea or opinion. It explains 3 easy techniques that make an argument compelling without seeming overbearing or challenging. These techniques are vital in environments that require the promotion of new ideas to enable constant innovation.

Available as a Webinar, Tutorial, or part of the Influence and Empathy Workshop

Listening is the single most important soft skill and nearly all the other soft skills depend on it. It enables the listener to not only know and understand other people but provides everyone with the unique and essential information to successfully communicate with others. This is not essential for just for building influence and empathy but also for collaboration, persuasion, and self-management.

Available as a Webinar, Tutorial, or part of the Influence and Empathy Workshop

This Webinar explains 5 straightforward and highly effective techniques to maximise output from time. This include controlling re-active tasks, scheduling and how to get the most out of meetings. Managing time requires discipline and these 5 top tips will reward dedication by freeing up to an hour day. These techniques are vital for everybody who is left to organise themselves within a busy environment.

Available as a Webinar, Tutorial, or part of the Self-Management Workshop

Online meetings, what can go wrong? This webinar explains 6 essential steps to successfully attending and running online meetings. Video meetings are rapidly replacing physical methods, and although they offer many benefits there are many disadvantages to seeing your fellow attendees through eye of their webcam and hearing them through their microphone.

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

The ability to organise others is a highly south after attribute as well as an essential necessity in adaptive and resilient teams. This webinar looks at three techniques that motivate in conjunction with organising and consequently achieve exceptional success rates and enhance employee satisfaction.

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

This webinar explains the impact on others of how we present ourselves. The various effects of behaviours, dress, and language are explained, and strategies are provided to not only make a good first impression but to use personal presentation as an asset in building sustainable relationships. The webinar explores the broader topic, from how we might dress, body language, and the way we speak in front of people we seek to influence and persuade.

Available as a Webinar, Tutorial, or part of the Self-Management Workshop

This webinar explains 3 powerful techniques for making communications highly persuasive. Whether for sales, eliciting collaboration, or negotiating, these 3 techniques will make people want to collaborate wand cooperate with you. Ideal for teams and leaders, negotiators and sales people.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

This webinar explains why it is important to be perceived as an expert in your specialist fields and how to achieve that perception. Many people suffer from ‘imposter’ syndrome and consequently fail of their skills and abilities. This webinar is ideal for people who feel too modest or embarrassed to promote their abilities even though they might be of substantial benefit for others.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

This webinar explains power words, what they are, what they do, and how to use them. Power words are a select few words which we have, in the course of our lives, developed a reflex response to. The effect of these words is that we can predict how other people will automatically behave when we use them. They are valuable way of presenting a message that will be heard and understood regardless of the intent of the listener.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

Building rapport is an essential skill for anybody who needs to connect and build a working relationship with other people. Essential not only for teams and leaders but anyone who has a public facing role, whether to sell, to buy or otherwise engage. Webinar describes 3 simple to apply techniques which can be applied from the first meeting onwards.

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

This webinar provides 5 easy to use techniques for self-motivating and staying positive. The webinar also explains how having a positive attitude attracts others to work with you and why it is a great tool for not only creating harmony in the workplace but also a great aid to mental health. This is a valuable webinar for those that are required to self-motivate as well as for those that need to motivate others.

Available as a Webinar, Tutorial, or part of the Self-Management Workshop

This webinar describes four techniques that are highly persuasive on other people without being obvious or pushy. Whether you are leading a team or working within it the ability to easily gain the cooperation of others without stress or coercion increases both motivation and productivity. This is a vital skillset for anybody involved in negotiations as well as selling and marketing.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

Reciprocity is the effect of wanting to help anyone who helps you and it is especially useful in encouraging people to cooperate and collaborate.  This technique looks at several highly effective strategies for invoking reciprocity and how they can improve effectiveness and productivity. This is valuable for teams and leaders alike as well as being a great technique in negotiations.

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

This webinar explains the effectiveness of personally addressing communications by either using a person’s given name or second person pronoun. Making a message personal draws in the attention of the listener and creates a powerful sense of trust and affinity that makes communications between two people highly effective. This is a vital skill for everyone who conducts important one-on-one communications.

Available as a Webinar, Tutorial, or part of the Collaboration Workshop

This webinar explains the persuasive effect of presenting an argument by emphasising its positive outcomes and how to do it to maximise success.  Positive framing is a technique that significantly increases the attractiveness of any proposal. This webinar explains the technique and how to use it, together with risk aversion, to make highly persuasive propositions.

Available as a Webinar, Tutorial, or part of the Persuasion Workshop

A basic understanding of simple financial reports is vital for anyone working in an organisation that has financial accountability to stakeholders. This webinar explains the difference between revenue and expenditure and compares them to liabilities and assets. At the end of the webinar attendees will be capable of understanding basic financial reports including cash flow, balance sheet, and profit and loss.

Available as a Webinar, Tutorial, or part of the Self-Management Workshop

The key to building any relationship is knowing and understanding the other person. This webinar explains how to discover another person’s wants and needs and how to use that knowledge to build affinity and then motivate the other person to collaborate with you. The ability to understand others is an essential attribute for everyone who works in a community.

Available as a Webinar, Tutorial, or part of the Self-Management Workshop